Services & rental management
Services for your stay and your property in Djerba
Stay preparation, rental management, maintenance and follow-up of requests: the team organises services according to your property and the services agreed.
Discover our services →Welcome & stay preparation
Prepare your arrival with the agency.
- • Gathering your needs for the stay
- • Organising arrival and departure
- • Keeping track of the practical information about the house
- • Requests for additional services reviewed with the front desk, subject to availability and conditions
Rental management & owner reporting
Follow-up of the bookings and operations of your property.
- • Handling of direct enquiries, bookings and the calendar
- • Monitoring of the booking channels actually connected for each house
- • Organisation of arrivals, departures, housekeeping and maintenance visits
- • Tracking of income, related expenses and the owner’s balance
- The management commission is agreed with the owner and set out in the management agreement. Expenses are itemised in the property’s reporting.
Maintenance, pool & upkeep
Services attached to each house entrusted to us.
- • Housekeeping and upkeep organised according to the property’s needs
- • For pools in our care: scheduled visits every 5 days in winter and every 3 days in season; a visit due on Sunday is brought forward to Saturday
- • Before and after photos, pump setting check and record of the chlorine used
- • Reporting of any issues and follow-up of repairs; the owner’s approval is requested before incurring any expense on their behalf
- The schedule and applicable services are specified with the agency.
Preparing & following up your file
Organise the information needed for your project.
- • Gathering your criteria, budget and available documents
- • Tracking the documents still required for the property concerned
- • Preparing the questions to be reviewed with a qualified legal, tax or technical professional
- • Following up exchanges and next steps, with no guarantee of obtaining an authorisation or a tax outcome
Your request
Discuss your project with our team
Tell us what you need and which property it concerns. The agency’s front desk receives your request and organises its follow-up.